Refund Policy
- 1. General Refund Terms
- Refunds are only applicable for services that have not been delivered or for any technical errors that prevent the service from being completed.
- Refund requests must be submitted within 7 days of the purchase date.
- 2. Eligibility for Refund
- Undelivered Orders: If your order has not been delivered within the specified time, you are eligible for a refund.
- Partial Delivery: If an order is partially delivered, a partial refund may be issued based on the amount of service not provided.
- Technical Errors: If a technical issue on our platform results in a failed service, a full refund will be issued.
- 3. Non-Refundable Conditions
- Completed Orders: Services that have been successfully delivered as per the order details are not eligible for a refund.
- Incorrect Details: If the user provides incorrect details (e.g., wrong URL or username), no refund will be issued.
- Change of Mind: Refunds will not be granted for cases where the user changes their mind after placing an order.
- 4. Refund Process
- To request a refund, please contact our support team via email at support@paksmm1.com or through the support section of our website.
- Provide your order ID, the reason for the refund request, and any relevant details.
- Our team will review your request within 3 business days and notify you of the refund status.
- Approved refunds will be processed within 5-7 business days back to the original payment method.
- 5. Contact Us
- If you have any questions or need further assistance, please feel free to contact us at support@paksmm1.com.